Role:\u00a0Norwegian\u00a0speaking Customer experience Advisor<\/p>\n
Location: Office based Sofia, Bulgaria<\/strong><\/p>\n Salary:\u00a0<\/strong>1,945 EUR gross p\/m<\/p>\n Operational Hours: 40 hrs p\/week rotational between 09:00 – 22:00 Monday – Sunday<\/p>\n Relocation: \u00a0<\/strong>Relocation Bonus: \u20ac1,200 Gross (paid in 2 instalments) – to support relocation and initial rent costs plus\u00a021 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home. Plus flight is booked for you to Sofia.<\/p>\n Are you passionate about helping people and solving problems? Join our dynamic Customer Support team supporting a leading global digital platform. You\u2019ll be assisting users with non-technical issues related to a range of digital content and services, including mobile payments, digital family management tools, and media such as e-books and movies.<\/p>\n This is an exciting opportunity to engage with end-users of some of the world\u2019s most widely used digital tools, offering empathetic, accurate, and efficient solutions to enhance their experience.<\/p>\n Key Responsibilities<\/strong><\/p>\n Respond to customer queries via email, chat, and\/or phone in a professional and timely manner Requirements<\/strong><\/p>\n Fluent in Norwegian On Offer<\/strong><\/p>\n Stable job and career development opportunities About Talingual<\/strong><\/p>\n As a job-seeker you can benefit from Talingual\u2019s extensive experience – we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com<\/p>\n","protected":false},"excerpt":{"rendered":" Role:\u00a0Norwegian\u00a0speaking Customer experience Advisor Location: Office based Sofia, Bulgaria Salary:\u00a01,945 EUR gross p\/m Operational Hours: 40 hrs p\/week rotational between 09:00 – 22:00 Monday – Sunday Relocation: \u00a0Relocation Bonus: \u20ac1,200…<\/p>\n","protected":false},"author":215,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"Tamar@talingual.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":"","_rate_min":"","_rate_max":"","_salary_min":"","_salary_max":"","_apply_link":"","_hide_expiration":"","_company_facebook":""},"job_listing_region":[592],"job-categories":[],"job-types":[3],"job_listing_tag":[4178,4179],"job_language":[475],"job_listing_city":[2495],"class_list":["post-36026","job_listing","type-job_listing","status-publish","hentry","job_listing_region-bulgaria","job_listing_type-full-time","job_listing_tag-customer-service","job_listing_tag-problem-solving","job_language-norwegian","job_listing_city-sofia","job-type-full-time"],"yoast_head":"\n
\nAssist users with account-related concerns and billing inquiries for digital content and subscription services
\nProvide support for mobile payment services, including transaction reviews and refund processes
\nHelp users navigate family account setups and controls
\nTroubleshoot issues with accessing or using digital media content (books, movies, apps)
\nDeliver exceptional customer service with a focus on empathy and resolution<\/p>\n
\nGood command of English
\nPrevious experience in a customer service role is prefered
\nTech-savvy with the ability to quickly learn new platforms and interfaces
\nExcellent problem-solving and multitasking abilities
\nPatient, empathetic, and customer-focused
\nComfortable working in a fast-paced, structured environment with performance targets<\/p>\n
\nGreat office at a top location
\nAttractive salary and additional incentives
\nSpecial discounts & Offers (Multisport cards, etc.)
\nAdditional health insurance & Transportation allowance
\nSpecial benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)
\nPositive international working environment (Relax zones, PlayStation, and billiard corners)
\nContinuous support and learning
\nEmployee Recognition programs
\nRelocation package<\/p>\n